Looking for someone who is dependable, organized, and detail-oriented, with strong analytical and communication skills, and demonstrates business acumen with strong presentation, communication (verbal and written), problem-solving, and intra-personal skills.
- Call Center Support Services
- Availability to answer inbound calls
- Place outbound calls as the need arises.
Note: Using Amazon Connect
- Monitor Online Web-Based Chat Platform
- Availability to answer inbound chats
Note: Using HubSpot
- Perform web and mobile-based application testing and communicate ideas for improvements
- Promote the platform to the greatest extent possible
- Participate in weekly meetings
- Update our proprietary CRM (Customer Relationship Management) database regularly to ensure accuracy and completeness.
- Aid in the development of an online training center
- Actively identify small businesses that are interested in receiving leads
- Register businesses (free of charge)
- Encourage small businesses to purchase ‘Directory Listing’ and/or advertisements.
Note: Listings are variable prices that have coupon codes to accommodate all purchasers.
WHAT YOU’LL NEED
- a Window-based computer with 2 GB RAM & Processor (CPU)—2 GHz (Mobile and non-Window-based Devices can not be used)
- a headset*
- a reliable internet connection (100 Kbps bandwidth)
- any one of the latest three browser versions of Google Chrome with an installation of Grammarly
- & a great attitude!